What is broken?
Examples: one workstation is slow, Wi-Fi drops in the office, backup has not been checked, or a server is making noise.
Request business support
Tell us what is slowing the workday down.
Send a short description of the computer, network, backup, equipment, or hosting issue. OConnell I.T. will review the request and recommend a practical next step for your business.
Good fit for this form
- Small business computer issues
- Network or Wi-Fi problems
- Backup or data concerns
- Business PC or server planning
- Hosting or business technology questions
Support request form
Request business support.
Before you send it
The best requests are specific.
Who is affected?
Mention whether it affects one person, a department, the whole office, or a customer-facing system.
What changed recently?
New equipment, updates, internet changes, software installs, moves, or power issues can help narrow the cause.
Service areas
Business support for the Bohemia area.
Serving small businesses in Bohemia, Ronkonkoma, Holbrook, Oakdale, Sayville, and along Veterans Highway.
Need a practical next step?
Use the form or call with the issue. The goal is clear diagnosis, fair recommendations, and no unnecessary contract pressure.